A casino is usually a place of business for people who enjoy the thrill of gaming. Casinos are increasingly built close to or joined with other hotels, restaurants, cruise lines, retail shops, cruise ships, other tourist attractions, and other places of interest. Casino goers come in all shapes and sizes, from families enjoying a reunion or business trip, business executives on a away day, and celebrities enjoying a break from work or traveling. Casinos also employ thousands of workers, many of whom are dealers who deal directly with customers, ensuring that the casino supplies them with chips, coins, and cards when they are ready to gamble. In most cases, machines are linked directly to an online payment processing service that charges the customer for each hand played.
The majority of U.S. Casinos follow at least some federal guidelines and are subject to oversight by various state and local government agencies. There are currently seven states which currently allow gambling: Alaska, Arizona, Connecticut, Iowa, Kansas, Montana, New Mexico, North Dakota, Oregon, and Pennsylvania. Thirty-nine states have laws on the books which prohibit most gambling, including such traditional casino games as horse race betting, craps, card rooms, bingo card playing, roulette, etc. In addition, a number of municipalities around the country ban both online and land-based casinos altogether.
In the larger casino / gambling community, there are numerous individual professional “dealers” or “pit bosses” whose job is to ensure that each and every player at the casino is properly cared for. Some dealers are employed by just one specific casino, while others are general contractors and staff members for a variety of different casinos. These individuals include: cashiers, house agents, floor clerks, loan enforcement officers, casino security guards, treasure hunters, floor employees, show stage workers, and more. Pit bosses are the most senior, powerful, and knowledgeable officials in charge of the casino’s safety and security.
As part of the hiring process, gamblers are subjected to extensive background investigation. These investigative processes typically include fingerprinting, chemical testing, and video surveillance. Additionally, some casinos require that potential employees submit to lie tests, drug test, polygraph tests, and credit card verification. This is to ensure that the casino is “safe” and that employees will not be tempted to lose money or resort to theft. For this reason, many casinos require that all potential employees undergo a background check prior to employment.
Although the casino requires strict vigilance against employee theft and fraud, many “pit bosses” allow players to play on the machines for extended periods of time. While it may seem logical that casino owners wish to ensure that each of their players is honest, the reality is that gambling addicts often have access to multiple casino accounts and frequently win money from them, even when they are not playing. In the case of live gambling events, live gamblers typically have the opportunity to transfer funds from one account to another or even use their own credit cards to withdraw cash. Pit bosses who allow this practice usually face serious legal sanctions themselves.
Unfortunately, sometimes “line” machines do not pay the same amount of cash as they should. Some “line” machines are equipped with a random number generator, while others are not. In order to make up for this discrepancy, US casinos have developed the practice of using what is called an “e-roll”. Essentially, the casino pays out a portion of the player’s winnings to the e-rolls inventor, rather than paying out the full amount to the players. This practice allows e-roll manufacturers to receive a payment for their creation, with the casino retaining a large portion of the winnings themselves.